We collect various types of information to improve our services and provide a seamless experience. This may include:

• Personal Information: Name, email address, phone number, and any other details provided during inquiries or account registration.
• Inquiry Details: Products you inquire about and messages sent via WhatsApp or through our platform.
• Technical Data: IP address, device type, browser information, and usage statistics to enhance website performance.

We use the collected information to:

• Facilitate product inquiries and connect users with suppliers.
• Improve our platform’s functionality and user experience.
• Send updates regarding inquiries, promotions, or service improvements.
• Maintain security, prevent fraud, and comply with legal requirements.

When you submit an inquiry, you are redirected to WhatsApp for direct communication. Your inquiry details may also be stored in our system for tracking and customer support purposes. Craft Studios does not control WhatsApp's data policies, and we recommend reviewing WhatsApp's Privacy Policy for further details.

We do not sell, rent, or share your personal data with third-party advertisers. However, we may share necessary information with:

• Suppliers or vendors to process your inquiries.
• Service providers that help us operate our platform (e.g., hosting, analytics, security).
• Legal authorities if required by law for fraud prevention or legal compliance.

We implement industry-standard security measures to protect your data. However, no online platform can guarantee complete security. We advise users to keep their login credentials confidential and report any suspicious activity immediately.

As a user, you have the right to:

• Access, update, or delete your account details.
• Request a copy of the personal data we store.
• Opt out of marketing communications at any time.

Our website may use cookies and tracking technologies to enhance user experience, analyze traffic, and store user preferences. You can manage cookie preferences through your browser settings.

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any modifications will be posted on this page, and we encourage you to review it regularly.

For any questions or concerns regarding this Privacy Policy, you can reach us at:

• 📧 Email: craftstudios@gmail.com
• 📍 Address: Nammma Bangaluru