Frequently Ask Question

• What is Craft Studios?

  Craft Studios is an online platform where users can explore a wide range of interior and furniture products. It allows users to inquire about products and connect with suppliers directly through WhatsApp.

• How do I inquire about a product?

  Simply browse the product listings and click on the "Inquire Now" button. You will be redirected to WhatsApp for direct communication, and your inquiry will also be recorded in the admin dashboard.

• Do I need to create an account to make an inquiry?

  No, you can inquire about products without an account. However, creating an account allows you to track your inquiries, manage responses, and get personalized services.

• Is pricing available on the website?

  Pricing details are not displayed on the website. You must submit an inquiry to receive the latest pricing and stock availability from the supplier.

• How does the WhatsApp inquiry system work?

  When you inquire about a product, you will be redirected to WhatsApp, where you can directly chat with the supplier or our support team. This ensures quick responses and a seamless buying process.

• Does Craft Studios handle payments or product deliveries?

  No, Craft Studios does not handle payments or deliveries. We only facilitate inquiries between buyers and suppliers. All transactions, payments, and delivery terms are handled directly by the supplier.

• Are the products listed on Craft Studios always available?

  Availability depends on the supplier’s stock. We recommend inquiring about a product to confirm its availability before making any purchase decision.

• Is my inquiry information shared with third parties?

  No, Craft Studios values your privacy. Your inquiry details are only used for communication purposes and are not shared with third-party advertisers.

• Can I cancel or modify my inquiry after submitting it?

  Once an inquiry is submitted, it cannot be modified on the website. However, you can directly communicate with the supplier via WhatsApp to make changes or cancel your request.

• What should I do if I face an issue with a supplier?

  Craft Studios only connects buyers with suppliers and does not intervene in transactions. If you face any issues, we recommend resolving them directly with the supplier. You can also report any concerns to our support team for guidance.